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Write your own reviewExcellence!!
What a great experience from Tasha in the office to the technicians that installed our new garage doors. Excellent price along with excellent service! A++++
Fast, Efficient, Explained all the options Collin and River were phenomenal!
Have used Hicklin a few times over the years and have never been disappointed. They are always helpful arrive on time and get the work done with excellence!
I called them early on a Wednesday…
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Have used Hicklin a few times over the years and have never been disappointed. They are always helpful arrive on time and get the work done with excellence!
I called them early on a Wednesday morning when the springs in our garage door broke and we could only open it manually. The had techs here by 1pm the same day to take a look at it. River and Collin were awesome. Took the time to explain the options available. They were very polite and explained everything thoroughly.
Outstanding!!
Highly recommend Hicklin Garage Door Co. Fast, courteous and expert service. Very happy with them.
Great work
Have used Hicklin several times over the years and have never been disappointed. They are always helpful arrive on time and get the work done with excellence! Will always use Hicklin!
Bad Experience Customer Service
I called Wednesday, September 4 and talk to Tasha. The customer service have the attitude problem I ever experienced in my entire dealing with business after I had this company to pay almost 1700 and…
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I called Wednesday, September 4 and talk to Tasha. The customer service have the attitude problem I ever experienced in my entire dealing with business after I had this company to pay almost 1700 and then I get this kind of experience from them, I would recommend them.
Company response:
Thank you for your feedback. We provided same-day emergency service on Saturday at no additional charge and promptly replaced your garage door the following Monday even though we already had a full installation schedule that day. We cannot accommodate your request to provide false information on your invoice so you can submit it to your insurance company due to legal and ethical standards. We apologize if our response to your request or handling of your calls seemed unprofessional; this was not our intention. If you have further concerns, please contact us directly. We value your feedback and hope to address any remaining issues.Broken Spring Service Call
We called them late on a Saturday afternoon when the springs in our garage door broke and we could only open it manually. The had a tech here by 10:30 on Sunday morning to take a look at it. He looked… Read more We called them late on a Saturday afternoon when the springs in our garage door broke and we could only open it manually. The had a tech here by 10:30 on Sunday morning to take a look at it. He looked at it and was honest about not being able to get the parts needed to fix the door. He also took the time to explain to us the other options available. He was very polite and explained everything thoroughly. They were very professional and honest and I would highly recommend them.